Contact information

Contact Information Policy

At Hekman, we are dedicated to providing outstanding customer service and support for all inquiries related to our furniture collections and services.

How to Contact Us

• Visit our Help Center to browse FAQs, submit a support ticket, or request product or warranty assistance.
• Use the chat bubble on our website to speak with a live agent during business hours, or leave a message after hours to receive a follow-up from our support team.
• Call us at (616) 748-2699 for direct assistance during regular business hours.

Business Hours

Our customer support team is available Monday through Friday, excluding major holidays. Response times may vary depending on inquiry volume.

Information You May Need to Provide

To help us assist you efficiently, please include your order number, product name or SKU, and a brief description of your inquiry.

We appreciate your trust in Hekman and look forward to helping you enjoy your furniture for years to come.